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Frequently Asked Questions
How to buy a pallet from Amazon Returns?
Enter our "Shop" section, available in the above menu. Take a look at the pallet catalog and the indicative list of products they contain, choose one and make the payment through one of the available methods.
Next, we will send you the pallet to the address you indicate within Spain (including the Islands), France, Germany, Italy, mainland Portugal, and other European countries.
Can they be returned once purchased?
The products are previous returns from other users that are not examined by comprardevoluciones.com. When the Customer makes a purchase on this website, accepts the state in which they are, since it would not be possible for us to check if the products arrive with the same integrity with which they were sent. The user may exercise his right of withdrawal in the following two cases: The customer has not opened the lot or removed the black film with which comprardevoluciones.com sends it: in this case, the customer may return the lot for 14 calendar days from receipt, but must bear the cost of shipping and return. In case of error in the shipment or arrival of an incorrect pallet or lot, again the customer will have 14 calendar days from receipt to report, and comprardevoluciones.com who will bear the shipping costs to return the product to our warehouse; or if the pallet arrives damaged during transport and the Customer checks and notifies at the time of delivery.
What types of returns products are on sale?
Returned products, both in mystery boxes and on pallets, can respond to as many categories as there are departments in the Amazon catalog (books, clothing, shoes, babies, automotive, accessories, appliances, furniture, health, beauty, jewelry, home, office, parties, sports, pets, gifts, toys, etc.), you can also find a wide variety of unclassified items.
The pallets sold on this website are unopened, and therefore, not sorted. We deliver with each pallet a list of the products included, although there may be slight variations as the merchandise is not cataloged by our team.
How are the products that arrive and in what condition are they?
To answer this question, let's go back a bit to the heart of the phenomenon: returns. So why do Amazon customers return their purchases?
There are very diverse reasons why a customer may return a product: sometimes it is in response to damage to the product, but on many other occasions, people return products because they simply received the wrong item, others claim that it looks different from what they observed on the digital platform. Other people return the product because it was a gift and the person who received it didn't like it, or simply because it didn't fit the person who was going to wear it (this is very common in clothing returns).
Some of the products may arrive damaged. But you must keep in mind that when you make a purchase, one of the conditions you accept is to keep the product in the state it is in, and there is no warranty. And this is one of the reasons why you can get between 50 and 90% discount on the real price of the lots.
On the other hand, Comprardevoluciones merchandise is not checked, but each lot shows a list of the products it contains, but not its condition, as we do not know it. The content guide of each lot is indicative and may undergo slight changes.
Indeed, some items may have been opened by their first purchaser, or may be damaged, incomplete, defective, broken or with the original packaging damaged (or with a different packaging), or, in some circumstances, users may have returned heavily used products.
What are the shipping terms?
Buying returns from Amazon implies full acceptance of our shipping policy. You will receive at the address of your choice (we recommend that you have space to place the load and ease to introduce the pallet), but you can not return it.
It is forbidden to make a return of a return. Regardless of the type of return you choose to purchase, you cannot return it unless you have received the wrong order.
Moreover, shipping costs can vary widely, it is your responsibility to read and accept all the conditions, as well as the price for the delivery of your order, as you will not be able to claim for any reason previously specified by your supplier.
Our advice is to never buy before carefully inspecting the specific policies of this website.
Where do you ship to?
The geographic region from which you can receive Amazon return shipments includes Spain, France, Italy, Germany mainland Portugal and other European countries. We also ship to the Canary Islands and the Balearic Islands.
How long does it usually take to ship these products?
Delivery time may vary depending on where you are, as well as the country's transport conditions at any given time. It usually ranges from 3 to 7 days, although it depends on the country you are in.
Can products arrive unboxed?
The products arrive as they were sent by the person who returned them. This means that sometimes they come without a box, with a broken box, sealed, in a different box to the original product, etc. Also, parts or accessories may be missing, or they may come complete.
